Lusso Hair Studio & Spa Privacy Policy

Our Commitment to Your Privacy

Last Updated: July 2026

At Lusso Hair Studio & Spa, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure.

Information We Collect

When you schedule an appointment, contact us, or visit our website, we may collect information such as:

• • Your name, phone number, and email address

• • Appointment details, service history, and preferences

• • Payment information processed through our secure booking or payment providers

• • Information you choose to share during consultations about your hair, skin, nails, or wellness services

• • Basic website usage information collected through cookies and analytics tools

How We Use Your Information

Your information helps us provide the best possible experience. We may use it to:

• • Schedule, confirm, and manage appointments

• • Send appointment reminders or follow-up communications

• • Process payments

• • Respond to questions or service requests

• • Maintain your service history for future visits

• • Share updates about new services, promotions, or salon news if you’ve chosen to receive them

• • Improve our website, customer experience, and services

We do not sell or rent your personal information to anyone.

Keeping Your Information Secure

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Personal information is only accessible to authorized team members when needed to assist you. Payment information is handled through secure, encrypted payment providers, and we do not store complete credit card information.

Third-Party Services

To operate our business, we work with trusted service providers, which may include:

• • Online booking software

• • Payment processing services

• • Email communication platforms

• • Website hosting providers

• • Website analytics services

These providers only receive the information necessary to perform their services and are expected to safeguard your information.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. You can adjust your browser settings to disable cookies if you prefer, although some website features may not function as intended.

Your Choices

You have the right to:

• • Request access to the personal information we have about you

• • Ask us to update or correct your information

• • Request that we delete your information, where applicable

• • Opt out of marketing emails or text messages at any time

• • Request a copy of the information we maintain about you

If you’d like to exercise any of these rights, simply contact us.

How Long We Keep Your Information

We keep your information only as long as necessary to provide our services, maintain business records, and meet any legal or accounting requirements. If you request that your information be removed, we’ll do so whenever permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Lusso Hair Studio & Spa
Phone: (336) 893-9975
Email: info@lussohairstudio.com
Address: 305 Thurston Street
Winston-Salem, NC 27103