My regular colorist (different salon) turned my hair into a calico-cat meets Dog the Bounty Hunter mess. I was desperate and in need of some real help quickly, as I had a concert to attend with friends the next evening. Brandy was sympathetic to my plight & worked me in the very next morning. I can’t say enough good things about my experience. The salon was clean & welcoming, & the people were friendly. The rock star of the show was Brandy, though. She asks questions & really listens to you. She took my disaster and transformed it into art! My hair has never felt and looked so good!